CUSTOMER SERVICE
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At PowerSportsPro, customer service is our highest priority. We want your ordering experience to be easy and pleasant. You will find our online store to be secure, fast, easy to use and backed by an experienced support staff. Should you have any suggestions or need assistance, please call Customer Support at 1-800-964-1882 or visit our "contact us" page to send an email.
Internet Customer Support Hours :
Toll Free 1-800-964-1882
Monday thru Friday: 8 a.m. thru 6 p.m.
Saturday: Closed
Sunday: Closed
Retail Store Hours :
Local Phone: 1-402-556-3333
Monday thru Friday: 9 a.m. thru 6 p.m.
Open Late on Thursdays 9 a.m. to 8 p.m.
Saturday: 9 a.m. thru 5 p.m.
Sunday: Closed
Service Hours :
Local Phone: 1-402-556-3333 Ask for Service
Monday thru Friday: 8 a.m. thru 6 p.m.
Open for Late for pickup's on Thursdays till 8 p.m.
Saturday: 8 a.m. thru 5 p.m.
Sunday: Closed
Return Policy
How much time do I have to return an item?
Your return must be received by PowerSportsPro within 14 days of the date that it was shipped to you (as shown on your invoice).
* Orders less than $10.00 may not be returned or exchanged.
What items are not returnable?
PowerSportsPro will not accept returns for the following items:
• Returns for items that retail for less than $10.00
• Electrical Parts
• Bearings
• Body Parts, Fenders, Frames, Fuel Tanks
• Books, Diagrams and Manuals (any printed materials)
• Gaskets
• Special Order or Custom Items
• Stickers
• Close Out Items
What about Order Cancellations?
PowerSportsPro will charge a minimum 30% restocking fee on cancelled orders and returned items.
How do I Return an item?
Call Customer Service to discuss your return at 1-800-964-1882.
If you meet the above guidelines your Customer Service Representative will issue you a Return Authorization (RA) number.
Ship your package back to PowerSportsPro within the 14 day deadline.
Your package will be inspected upon receipt and if it is acceptable, a credit, less any restocking fees, will be issued to you. All returns sent without prior authorization will be returned to the customer, and no credit or exchange will be offered.
What is the PowerSportsPro Exchange Policy?
Exchanges are only authorized for a different color or size of the same item when available. All of the same policies for Returns apply to exchanges including restocking fees (see Return Policy Above).
Please forward returns or exchanges to:
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